Privacy Policy

 

Welcome to Uncover Namibia’s privacy policy.

 

Uncover Namibia respects your privacy and is committed to protecting your personal data. We ask that you read this website privacy policy carefully as it will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.

 

This website privacy policy is divided into the following sections:

​

​

Who we are

​

This website is operated by Osino Car Hire cc trading as Uncover Namibia. We offer various travel solutions to Namibia (See our Terms and Conditions for further details on our Services).

We collect, use and are responsible for certain personal information about you. When we do so we do our best to adhere to international standards (eg the EU General Data Protection Regulation (GDPR) which applies to various businesses and organisations, and we are responsible as ‘controller’ of that personal information.

​

​

Our website

​

This privacy policy relates to your use of our website, https://www.uncovernamibia.com only.

Throughout our website we may link to other websites owned and operated by certain trusted third parties to make additional products and services available to you. These other third-party websites may also gather information about you in accordance with their own separate privacy policies. For privacy information relating to these other third-party websites, please consult their privacy policies as appropriate.

​

​

Our collection and use of your personal information

​

We collect personal information about you when you access our website, register with us, contact us, send us feedback, purchase products or services via our website, post material to our website and complete customer surveys or participate in competitions via our website.

We collect this personal information from you either directly, such as when you register with us, contact us or purchase products or services via our website or indirectly, such as your browsing activity while on our website (see ‘Cookies’).

​

The personal information we collect about you depends on the particular activities carried out through our website. This information includes:

​

 

• your name, address, date of birth and contact details

• bank account and payment details

• details of any feedback you give us by phone, email, post or via social media

• information about the services we provide to you

• your account details, such as username, login details

​

We use this personal information to:

​

• create and manage your account with us

• verify your identity

• provide goods and/or services to you

• customise our website and its content to your particular preferences

• notify you of any changes to our website or to our services that may affect you

• improve our services

​

This website is not intended for use by children, and we do not knowingly collect or use personal information relating to children.

​

​

Our legal basis for processing your personal information

​

When we use your personal information, we are required to have a legal basis for doing so. There are various different legal bases on which we may rely, depending on what personal information we process and why.

​

The legal bases we may rely on include:

​

• consent: where you have given us clear consent for us to process your personal information for a specific purpose

• contract: where our use of your personal information is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract

• legal obligation: where our use of your personal information is necessary for us to comply with the law (not including contractual obligations)

•  legitimate interests: where our use of your personal information is necessary for our legitimate interests or the legitimate interests of a third party (unless there is a good reason to protect your personal information which overrides our legitimate interests)

​

​

Further information—the personal information we collect, when and how we use it

​

For further details on when we collect personal information, what we collect as well as how we use it, please read the following sections: